When someone leaves your business, you might be so wrapped up in the rush of everyday tasks, you forget to delete their login details.

It’s easy to overlook. You’ll get around to it later, right?

But unused login details could be a ticking time bomb for security breaches, leaving the doors wide open to cyber criminals. It can also be an unnecessary drain on your budget if you’re paying for old subscriptions you no longer need.

A recent report found that almost half of businesses had accounts that were no longer actively managed.

If you’ve forgotten about an account, you’re not monitoring it. And this leaves your business vulnerable to attacks.

These risks aren’t just hypothetical, either. Many cloud security breaches happen because unused login details and accounts have been compromised.

So, what do you need to do?

Take the time to audit all accounts and login details used by your business. Make sure you no longer have accounts open for ex-employees (and check that their access has been fully revoked, not just left inactive).

The same goes for any software or service that you’ve stopped using in your business. You might not realise you’re still paying for a service you haven’t touched in months – or even years.

Going forward, make sure you have a clear process for when people leave, and regularly review the applications and services your business uses.

If you’re not sure where to start, let us help you perform a security review and make sure you’re not leaving your business exposed to unnecessary threats. Get in touch.

Microsoft is once again finding ways to make life easier for your business with Windows 11.

If you ever work on your phone as well as your PC, you’re going to love the new “Hand Off” feature that’s being tested right now.

The idea is this: Let’s say you’re in a meeting or on the move. And you start working on something in Microsoft Word or another app on your phone. Once you get back to your PC, a notification will pop up asking if you want to keep working on the document – allowing you to switch between devices seamlessly.

This feature is made possible through OneDrive’s syncing function. It’s already compatible with Android phones, and it’s likely to work for iPhones too, although that’s not yet been confirmed.

Being able to jump between devices without losing track of work could be a great benefit, especially if your team works remotely.

Although it hasn’t been rolled out just yet, “Hand Off” has clear potential to be a valuable tool for businesses. Ready to find out more ways Windows 11 could boost productivity in your business? We can help, get in touch.

If you’ve ever had the misfortune of seeing the dreaded Blue Screen of Death (BSOD) on your computer, you know just how frustrating it can be. It’s that moment when your screen turns an ominous shade of blue, and you’re left wondering what went wrong and how much work you’ve just lost.

For businesses, these crashes are more than just annoying – they can be disruptive and cost money.

Recent research highlights just how common BSODs have become, with one in 200 devices crashing under normal use. And it gets worse. During the recent CrowdStrike outage, that number shot up to one in ten devices.

While the tech industry seems to be hit the hardest, with more than 15% of devices affected monthly, even sectors like healthcare and retail, which are less prone to these crashes, still get about 8-10% of devices displaying the dreaded blue screen.

So, what’s causing all these crashes? And more importantly, how can you reduce the risk of them happening in your business?

The good news is that about half of these incidents are avoidable.

The bad news is that many businesses simply don’t have the tools or strategies in place to prevent them.

One of the key takeaways from the study is that many BSODs are linked to a few common issues. Problematic hardware, poorly managed Windows updates, and misconfigured drivers for things like graphics cards, networks, and audio systems are among the top culprits.

When these aren’t working properly, it can lead to system instability, which often manifests as a BSOD.

For business owners, this means taking a proactive approach to IT management is crucial.

Instead of waiting for something to go wrong and then scrambling to fix it, businesses should focus on identifying potential problem areas before they lead to a crash. By monitoring the health of your devices and making sure that updates and drivers are properly managed, you can significantly reduce the likelihood of BSODs disrupting your operations.

The research suggests that with the right preventative measures, businesses could cut the number of BSOD incidents in half, reducing the occurrence to about one in 400 devices. This not only minimises downtime but also frees up your IT team to focus on more strategic tasks rather than constantly putting out fires.

Unfortunately, many businesses lack the necessary tools to identify these risks early on. In fact, most companies don’t even know which of their devices are at risk right now, let alone which ones might crash in the future.

To move from a reactive approach to a proactive one, invest in tools that can provide insights into your IT systems. These tools allow you to make data-driven decisions, which can reduce costs, relieve employee stress, and ultimately increase productivity.

Better still, get experts to do it for you. Our approach is proactive IT management. This prevents problems before they can interrupt your work.

Let us keep your business crash-free. Get in touch.

If you’re like most people, you probably find system updates a hassle. They take ages and those big downloads eat up precious bandwidth and storage.

Good news then:

Microsoft is about to make your life a whole lot easier with the upcoming Windows 11 24H2 update.

It’s introducing something called ‘checkpoint cumulative updates.’ That might sound a bit technical, but don’t worry – it’s simple and very beneficial.

Normally, Windows gets its updates every month. These are known as cumulative updates, which bundle all the latest fixes and enhancements together. These bundles can be large and take a while to download and install.

The new checkpoint cumulative updates change this process. Instead of downloading a big update every time, your system will now receive smaller updates more frequently. These are tweaks to the last major update or checkpoint.

So, what does this mean for your business? It’s great news… you’ll spend less time waiting for updates to finish so you can get back to work.

And, if you have a limited internet connection, smaller updates are a blessing. They use less bandwidth, so less chance of interrupting someone else’s video call.

The best part? All of this happens automatically through Windows Update. You don’t need to do anything differently. Your system will keep running smoothly, with most updates happening in the background. This seamless experience ensures that your work is not interrupted.

This isn’t the first time Microsoft has streamlined updates. When Windows 11 was first launched, Microsoft used new compression technology to reduce the size of updates by 40%. With the 24H2 update, they’re taking it a step further to ensure that your experience is even more efficient.

It’s also worth noting that while this new update system will be standard for Windows 11 and the upcoming Windows Server 2025, it’s less likely to be implemented for Windows 10, as that version is nearing its end of life. This means there’s even more incentive to upgrade your business to Windows 11 if you haven’t already.

Want to migrate to Windows 11 with zero hassle? We’re the people to talk to.

If you’ve ever found yourself wincing at the sound of a Microsoft Teams notification breaking your concentration, you’re not alone.

Here’s some news that might be music to your ears then: Microsoft has just rolled out an update that promises to make these interruptions much more manageable. With the latest update, you can customise your notification sounds on Teams. We believe that will make it easier to stay focused and prioritise your work.

Instead of the generic “ping” that jolts you out of your workflow, you could opt for a more soothing chime or even a subtle whoosh. This might seem like a small change, but it can make a big impact on how you manage your day. Being able to differentiate between urgent alerts and less critical messages through sound can help you prioritise effectively and reduce unnecessary distractions.

What it means for you.

For business owners like you, this update is more than just a new feature – it’s a tool to enhance productivity and team efficiency. By allowing your team to customise their notification sounds, you make it easy for them to tailor their work environment to their personal needs. For instance, urgent messages from key contacts can be assigned a distinct sound that grabs attention immediately, while routine notifications can have a softer, less intrusive tone.

This kind of prioritisation is essential in a busy work environment where managing time and focus is vital. It can help prevent important messages from getting lost in the noise of everyday communications and ensure that team members can respond promptly to those pressing issues without being constantly disrupted.

The business benefits of this update are clear. First, it helps create a more focused and efficient work environment. When employees aren’t constantly interrupted by generic notification sounds, they can maintain their concentration for longer periods, leading to higher productivity levels.

And by enabling the muting of notifications during meetings or focused work sessions, the update makes sure that important discussions and deep work sessions go uninterrupted. This feature is particularly handy in today’s hybrid work environment, where distractions can come from multiple channels.

While the customisable notification sounds are a standout feature, Microsoft Teams offers a huge range of other benefits that make it an invaluable tool for business. It integrates smoothly with other 365 applications, providing a unified platform for all your business needs.

Whether it’s collaborating on documents, scheduling meetings, or managing projects, Teams brings everything together in one place. Teams has a robust set of tools that make teamwork easier and more efficient.

If you’re not already using Teams, where have you been? Give it a try and see how it can help you streamline your workflows and communication.

We can help you customise Microsoft Teams to be perfect for your business. Get in touch.

We all know how important it is to keep our data safe, whether it’s our business secrets or just personal info. Passwords used to be the number one way to keep things under wraps.

But are they still cutting it today?

According to a recent report, it seems many people are sticking to their guns when it comes to passwords, with only a small fraction opting for biometrics like fingerprints. But why the hesitation? It seems like everyone’s got data privacy and security on their minds, and that’s totally fair.

So, what exactly are biometrics, and why should we consider them as a more secure alternative to passwords?

Biometrics are all about using your unique physical or behavioural traits – like your fingerprints, face, or even your eye scan – to prove it’s really you. Unlike passwords, which can be forgotten, stolen, or cracked, biometrics bring a whole new level of security to the table.

Sure, there’s still some worry about biometric data getting into the wrong hands. But don’t worry too much. It’s rare and takes a lot of effort and know-how.

Biometrics are still a solid weapon in the fight against cyber threats. They’re not only harder to copy than passwords but also offer unparalleled convenience. No more struggling to remember a jumbled mess of letters and numbers… just a quick scan of your fingerprint or face, and you’re good to go.

But what if you’re not sold on biometrics just yet?

There’s an alternative: Passkeys.

These clever authentication methods offer another option to the old-school password. Passkeys use special codes unique to each person and are tough to phish (that’s when someone tries to trick you into giving away your login credentials).

By mixing biometrics with passkeys, you can make a big enhancement to your business’s security without making your staff’s lives harder (in fact most people find biometrics and passkeys easier).

Passwords may have served us well in the past, but it’s time to embrace new, safer methods of authentication.

Need a hand implementing biometrics or passkeys? We can help – get in touch.

Picture this: You’re on an important video call with a client, confidently presenting your latest project updates.

Suddenly, a notification pops up on your screen from your significant other, reminding you (not so discreetly) about the damage your child did during their temper tantrum this morning. Or worse, a message from your gym reminding you of your long absence.

Embarrassing, right?

We all know the struggle of trying to maintain professionalism during video calls while secretly battling the fear of embarrassing pop-ups stealing the show. But Microsoft is on it. They’re reportedly working on a much-needed feature that could save us all from these cringeworthy moments.

Imagine being able to hide specific apps entirely while you’re on a Teams call. No more worrying about intrusive notifications stealing your thunder. This means you can say goodbye to awkward interruptions from messaging apps, or reminders that you’d rather keep private.

How does it work? According to reports, Microsoft’s new feature won’t just minimise apps to the taskbar like the current workaround. Instead, it’ll completely hide them from sight, sparing you from any unexpected surprises (and blushes).

And the best part? It’s not just about saving face. This feature could also help boost your device’s performance. By keeping those apps in the background, you free up valuable computing power and resources.

If you’ve ever found yourself frantically closing apps and browser windows to ensure a smooth video stream, this could be the end of that struggle. With the new feature, you can focus on what truly matters during your calls without worrying about technical hiccups or embarrassing distractions.

While we’re excited about the potential of this new feature, we’ll have to wait and see if it becomes a reality. We’ll be keeping a close eye on the official Microsoft 365 roadmap for any updates and will keep you informed. In the meantime, if we can help make your business’s video calls run more smoothly, get in touch.